Heat Pump Installation, Replacement and Repair in East Texas

One system for both seasons, sized and serviced for mild East Texas winters. Armstrong Air Pro Team Dealer, firefighter-owned since 2008, License TACLA88971E.

Call 936-661-9123 Request a Quote

One Outdoor Unit, Both Seasons

A heat pump runs the same refrigeration cycle as an air conditioner, with a reversing valve that lets it run in either direction. In summer it pulls heat out of the house. In winter it pulls heat out of the outdoor air and moves it in. That is why a heat pump can cover an entire East Texas year without a gas furnace behind it, and why it is the standard answer for properties with no natural gas service.

The trade-off is complexity. A heat pump carries a reversing valve, a defrost control and a second set of operating modes that an air conditioner does not have, so diagnosing one properly takes a technician who works on them regularly. Ginsel Heating & Air has over 15 years in the trade and handles refrigerant, defrost cycle, reversing valve and electrical diagnostics on Armstrong Air and most other residential and light commercial systems.

Our Heat Pump Services

Heat Pump Repair and Maintenance


Component-level diagnostics on the failures specific to heat pumps: defrost problems, reversing valve faults, refrigerant charge, electrical issues and thermostat malfunctions. Maintenance visits cover coils and fans, electrical connections, refrigerant charge, controls and airflow.

Heat Pump Repair Details

Heat Pump Installation and Replacement


New heat pumps for construction, additions and conversions from electric resistance heat, plus replacements for aging systems. We assess the property, size the system, and quote the Armstrong options with any active manufacturer rebates included in writing.

Heat Pump Installation Details

Heat Pumps We Install

High-Efficiency Systems from Armstrong Air

4SHP17LE
Quiet, Single-Stage Heat Pump

Armstrong Air 4SHP17LE single-stage heat pump
Armstrong Air
Up to 18.2 SEER  Up to 8.8 HSPF
  • Up to 18.2 SEER Efficiency *
  • Up to 16.2 SEER2 Efficiency *
  • Up to 8.8 HSPF Efficiency *
  • Single-Stage Scroll Compressor
  • ENERGY STAR® Certified

4SHP18LX
Variable-Capacity Heat Pump

Armstrong Air 4SHP18LX variable-capacity heat pump
Armstrong Air
Up to 20.0 SEER  Up to 10.0 HSPF
  • Up to 20.0 SEER Efficiency *
  • Up to 19.0 SEER2 Efficiency *
  • Up to 10.0 HSPF Efficiency *
  • Pro Series™ Systems
  • Comfort Sync® A3 Enabled

4SHP22LX
High-Efficiency Variable-Capacity Heat Pump

Armstrong Air 4SHP22LX high-efficiency heat pump
Armstrong Air
Up to 22.0 SEER  Up to 11.0 HSPF
  • Up to 22.0 SEER Efficiency *
  • Up to 20.9 SEER2 Efficiency *
  • Up to 11.0 HSPF Efficiency *
  • ENERGY STAR® Most Efficient
  • True Variable-Capacity Operation

Symptoms Worth a Service Call

Heat pumps tend to degrade rather than fail outright, so the early signs are easy to live with and expensive to ignore:

  • Inefficient heating or cooling compared to previous seasons
  • Strange noises or odors from the outdoor unit
  • Frequent cycling or unexplained system shutdowns
  • Issues with defrosting, including ice that does not clear
  • Thermostat malfunctions or modes that will not switch

What Maintenance Covers

A heat pump runs year round, so it accumulates roughly twice the hours of a cooling-only system. Annual service covers:

  • Inspecting and cleaning the coils and fans
  • Checking and securing all electrical connections
  • Verifying and adjusting the refrigerant charge
  • Testing the thermostat and control systems
  • Ensuring proper airflow and system operation

Our maintenance plan keeps that on a schedule.

Heat Pump Service Areas

Installation, replacement, repair and maintenance throughout East Texas:

Where a ducted split system is not practical, a ductless mini-split or a packaged heat pump covers the same ground in a different form factor.

Heat Pump Questions We Get Asked

A heat pump uses the same refrigeration cycle as an air conditioner but adds a reversing valve, so it can run the cycle backwards and move heat into the house instead of out of it. That means one outdoor unit covers both seasons and no gas furnace is required. It also means a heat pump has parts an air conditioner does not, including the reversing valve and the defrost control.

East Texas winters are mild, which is the condition heat pumps are best suited to. They are a particularly strong option for properties where natural gas is not available, since the alternative there is electric resistance heat. We will walk your property and tell you honestly whether a heat pump or a gas furnace paired with an air conditioner makes more sense for your situation.

We handle refrigerant, defrost cycle, reversing valve and electrical diagnostics on Armstrong Air and most other residential and light commercial heat pump systems. Typical symptoms are inefficient heating or cooling, strange noises or odors, frequent cycling or shutdowns, problems with defrosting, and thermostat malfunctions.

As an Armstrong Air Pro Team Dealer we install Armstrong's residential heat pump lineup: the 4SHP17LE single-stage, the 4SHP18LX variable-capacity, and the 4SHP22LX high-efficiency variable-capacity model. Every replacement is sized with a Manual J load calculation rather than matched to the old nameplate.

Talk Through a Heat Pump

Repair, maintenance or a replacement quote - we will tell you what the system needs before any work starts. Installations come with a free written, line-item estimate, and financing is available.

Call 936-661-9123 Request a Quote

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Our Featured Rebates

We work to bring you rebates that will help you make the changes or repairs that you need for your comfort.

Armstrong Air Rebates

Spring Consumer Rebates

  • Rebate up to $3,000 on Armstrong Air® 20LX A/C or HP System
  • Rebate up to $2,000 on Armstrong Air® 22/23LX A/C or HP System
  • Rebate up to $1,500 on Armstrong Air® 18LX A/C or HP System
  • Rebate up to $1,000 on Armstrong Air® 17LE Single Stage System
  • Rebate up to $300 on Armstrong Air® 4DHP Mini-Split
Midsouth Electric Co-Op

Midsouth
Rewards

  • Rebate of 25% up to $1,500 on spray foam service of attic, pier/beam home, & mobile homes
  • Rebate of $400 for the installation of a new 16 SEER Heat Pump
  • Rebate of $25/unit on installation of a programable thermostat (limit of 2)
  • Rebate of up to $100 per tune-up of HVAC equipment
Entergy Residential Rebates

Residential
Solutions

  • Rebate of $200 per tune-up of qualifying A/C with the CoolSaver program
  • Incentives up to $3,000 available for qualifying AHRI matched HVAC systems
  • Residential Standard Offer Program offers energy efficient services
  • Hard-To-Reach Standard Offer Program offers energy efficient services for low-income customers

Our Featured Specials

We offer specials to help you get the service you need for a little less.

$59.99 Furnace or AC Tune-Up

$59.99
Furnace or AC Tune-Up

(regular price $69.99)

Keep your home comfortable

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$200 OFF New Furnace or AC Installation

$200 OFF
New Furnace or AC Installation

Enjoy a brand new furnace or A/C for less

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$50 OFF Any Service Repair on Furnace or AC

$50 OFF
Any Service Repair on Furnace or AC

Keep your units running smoothly.

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